by Howard Cannon | Oct 5, 2018 | Articles
Flashback Friday {A History of the Hairnet} Hairnets: customers love them and employees hate them. They are a common sight in the restaurant industry, but that was not always the case. Around the year 1920, a “hair in the soup” went from being something...
by Howard Cannon | Oct 1, 2018 | Articles
How Not to Kill Your Customers 5 Tips for Creating a Food Allergy Safety Strategy Every 3 minutes, an allergic reaction to food sends someone to the emergency room – that means food allergies result in an estimated 200,000 ER visits a year. According to a...
by Howard Cannon | Sep 26, 2018 | Articles
Knowing What You’re Looking For When you interview for restaurant workers, the quality of the person is more important than the person’s technical skills. If you have the right person, you can teach him or her almost all the technical requirements in the restaurant...
by Howard Cannon | Sep 25, 2018 | Articles
Reference List Recruiting I ask every person I interview (either face to face or over the phone) for a list of five to seven references of people who work in the restaurant industry. I want the personal contact information of high-caliber individuals who can give me...
by Howard Cannon | Sep 20, 2018 | Articles
There Are No “Typical” Days in the Restaurant Business Running a restaurant involves many twists and turns: staff turnover, broken equipment, slow moments, and mad rushes. The restaurant business is full of rapid change, and the restaurant owner must be able to...
