by Howard Cannon | May 21, 2026 | Acts of Violence, Alcohol Liability/DRAM Shop, Articles, Expert Witness Services, Restaurant OSHA
Workplace violence has long been prevalent in the restaurant industry due to several high-risk factors, such as: the exchange of cash with the public working alone, in isolated work sites or high-crime areas delivering of food products the sale of alcoholic...
by Howard Cannon | May 19, 2026 | Alcohol Liability/DRAM Shop, Articles, Expert Witness Services
Recognizing the reasonable and customary visible signs of intoxication is not always easy, but it is virtually impossible for those who do not have the industry standard reasonable and customary training, hazard awareness, risk management systems, standards, policies...
by Howard Cannon | Apr 24, 2026 | Articles, Expert Witness Services, Hot Coffee Burns
When most people hear about hot coffee spills – and the accompanying lawsuits involved – the first thing they think of is the infamous fast-food lawsuit from the 90’s. Although that case brought awareness to the dangers of hot coffee, it also set a precedent for...
by Howard Cannon | Apr 22, 2026 | Articles, Expert Witness Services, Restaurant OSHA
When it comes to restaurant liability and training, those responsible for training management and employee level personnel would do well to remember that people don’t become what they are told. They become what they practice and repeat. Every day requires a...
by Howard Cannon | Apr 15, 2026 | Articles, Expert Witness Services, Uncategorized
If you’re in the hospitality industry, you should understand what hospitality is. You should know that hospitality is about relationships. It is devoting the time to take someone’s jacket or pull out someone’s chair. It is asking Mrs. Jones how her child did at...
by Howard Cannon | Apr 8, 2026 | Articles, Expert Witness Services, Hot Coffee Burns
Ordering a coffee in a drive-thru lane presents multiple opportunities for calamity. And you can’t beat the clock once that calamity happens…unless you can remove the liquid from your body in three seconds. If you are seated in your car when the hot liquid...
