Blog
Restaurant Management Safety: Get Out of the Office
Restaurant management safety requires more than sitting behind a desk. A manager can have knowledge, experience, passion, and compassion. However, those qualities mean little if they never reach the front lines. Restaurant and bar operations happen on the floor. That...
16 Signs of Visible Intoxication Every Bartender and Server Should Recognize
Slurred speech is a late sign. Howard Cannon breaks down 16 early signs of visible intoxication every bartender and server should know how to spot.
Visible Intoxication vs. Plowed Drunk
Even alcohol service workers that have almost no training can and reasonably should be able to recognize those most obvious signs of someone that is plowed drunk. We all see that kind of stuff on television and movies – and sadly in real life also. But they should be trained in detecting and recognizing visible signs of intoxication early.
We Wrote the Book
Howard Cannon, America's leading restaurant expert witness, has written the definitive guide on the restaurant slip and fall lawsuit — covering everything attorneys and insurers need for premises liability cases. Drawing on decades of hands-on industry experience and...
Why We Do What We Do at Restaurant Expert Witness: The Slip and Fall Edition
Howard Cannon breaks down why restaurant slip and fall incidents happen — and how a restaurant expert witness can help attorneys and owners understand what went wrong.
Restaurant Employee Responsibilities
Restaurant Employee Responsibilities Restaurant safety is not management's responsibility alone. Employees play an important role, too. Restaurant employee responsibilities include participating in training, following established procedures, recognizing hazards,...
Acts of Violence in the Restaurant Industry
Workplace violence has long been prevalent in the restaurant industry due to several high-risk factors, such as: the exchange of cash with the public working alone, in isolated work sites or high-crime areas delivering of food products the sale of alcoholic...
Safe Alcohol Service is Not a One-Time Task
Signs of Visible Intoxication: Training Matters Recognizing the signs of visible intoxication is not always easy. Without proper training, it can be even more difficult. Alcohol servers and managers should understand what to look for when serving customers. They...
The McDonald’s Coffee Burn vs Modern Day Cases
When most people hear about hot coffee spills – and the accompanying lawsuits involved – the first thing they think of is the infamous fast-food lawsuit from the 90’s. Although that case brought awareness to the dangers of hot coffee, it also set a precedent for...
Restaurant Liability and Training
When it comes to restaurant liability and training, those responsible for training management and employee level personnel would do well to remember that people don't become what they are told. They become what they practice and repeat. Every day requires a fresh...