by Howard Cannon | Dec 6, 2018 | Anecdotes
When you interview for restaurant workers, the quality of the person is more important than the person’s technical skills. If you have the right person, you can teach him or her almost all the technical requirements in the restaurant industry. Certainly, when...
by Howard Cannon | Nov 26, 2018 | Articles
People say an interview is supposed to be 80 percent of the applicant talking and 20 percent of the interviewer talking. This 80/20 rule seems fine, but getting an applicant to talk about things of value is even more important. When you get an applicant to talk about...
by Howard Cannon | Nov 22, 2018 | Articles
Franchising works. It has made a long and lasting positive impact on the restaurant industry, providing an opportunity to operate a business under a recognized brand name. But it’s not for everybody. So what exactly is franchising? A franchise is born when a business...
by Howard Cannon | Nov 21, 2018 | Articles
I once met a tax expert for the IRS at a restaurant. The moment I found out who he was I told him my name, Eckniv Rewerb, and my occupation: back-up singer for Bozo the Clown. After these formalities, we had a wonderful conversation, and I learned more about taxes in...
by Howard Cannon | Nov 21, 2018 | Articles
Standards of quality must be more than just words. Product guarantees are important. After determining product specifications, you must inform your vendors of your expectations of quality and then hold them to delivering at or above those standards. During negotiation...
