by Howard Cannon | Nov 29, 2018 | Articles
The Equal Employment Opportunities Commission (EEOC) has some very clear guidelines for the work environment. Abide by them! I suggest that you contact your local employment office for not only the EEOC information, but also any local and state guidelines that apply,...
by Howard Cannon | Nov 28, 2018 | Articles
Every time I meet someone who is sharp, whether it be at a conference, at the grocery store, in an elevator, or at a restaurant, I introduce myself, my company, and drop in the following recruiting line: “I must tell you, you are very sharp. You wouldn’t by chance...
by Howard Cannon | Nov 27, 2018 | Articles
Hospitality is many different things to many different people. It is devoting the time to take someone’s jacket or pull out someone’s chair. It is asking Mrs. Jones how her child did at soccer camp and wishing Mr. Smith best of luck on his fishing trip. It is caring....
by Howard Cannon | Nov 26, 2018 | Articles
People say an interview is supposed to be 80 percent of the applicant talking and 20 percent of the interviewer talking. This 80/20 rule seems fine, but getting an applicant to talk about things of value is even more important. When you get an applicant to talk about...
by Howard Cannon | Nov 23, 2018 | Articles
Everything that a customer feels, sees, hears, and smells in a restaurant is an impression. From the moment customers pull into the parking lot to the very last view of your facility out the rear view mirror, they inhale atmosphere, good or bad. Colors, sizes, sounds,...
