by Howard Cannon | Apr 22, 2026 | Articles, Expert Witness Services, Restaurant OSHA
When it comes to restaurant liability and training, those responsible for training management and employee level personnel would do well to remember that people don’t become what they are told. They become what they practice and repeat. Every day requires a...
by Howard Cannon | Apr 15, 2026 | Articles, Expert Witness Services, Uncategorized
If you’re in the hospitality industry, you should understand what hospitality is. You should know that hospitality is about relationships. It is devoting the time to take someone’s jacket or pull out someone’s chair. It is asking Mrs. Jones how her child did at...
by Howard Cannon | Apr 8, 2026 | Articles, Expert Witness Services, Hot Coffee Burns
Ordering a coffee in a drive-thru lane presents multiple opportunities for calamity. And you can’t beat the clock once that calamity happens…unless you can remove the liquid from your body in three seconds. If you are seated in your car when the hot liquid...
by Howard Cannon | Apr 6, 2026 | Alcohol Liability/DRAM Shop, Articles, Expert Witness Services, Restaurant OSHA
Every 39 minutes, someone dies on America’s roadways because of a drunk driver. Millions more are getting injured, harmed, and maimed. Often it is the innocent who get slaughtered while the drunk driver walks away with barely a scratch. These horrific scenes play out...
by Howard Cannon | Apr 1, 2026 | Articles, Expert Witness Services, Restaurant OSHA
It is not enough that restaurant industry employees just show up to work on time. Or as is far too often the case, even show up at all. That is only the beginning. While at work, employees must also take accountability for their actions. Especially when it comes to...