by Howard Cannon | Aug 6, 2019 | Anecdotes
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by Howard Cannon | Nov 21, 2018 | Articles
Standards of quality must be more than just words. Product guarantees are important. After determining product specifications, you must inform your vendors of your expectations of quality and then hold them to delivering at or above those standards. During negotiation...
by Howard Cannon | Sep 15, 2018 | Articles
If you want employees to go “by the book, ” you must provide a book for them to go by. Although you won’t get immediate rewards from writing this book, known as a policy and procedures manual, it can save your business if it is used right. Include what you think is...
