by Howard Cannon | Sep 29, 2026 | Expert Witness Services, Hot Coffee Burns
When a hot coffee burn occurs in a restaurant drive thru, simply determining what happened is not enough. It’s obvious that a customer was burned, but that does not provide an answer as to the reasons why. A proper investigation should go further and determine...
by Howard Cannon | Sep 15, 2026 | Hot Coffee Burns, Restaurant OSHA
Drive-thru coffee burns can cause serious injuries. Hot coffee or tea may spill during preparation, handling, or the customer handoff. However, the real question isn’t really about temperature. The bigger question is often simple: Why did the beverage spill?...
by Howard Cannon | Aug 26, 2026 | Hot Coffee Burns
6 Industry Standards That Prevent Hot Coffee Burns in the Drive-Thru A drive-thru coffee burn is one of the most common — and most preventable — causes of restaurant injury claims today. Food service ranks as the industry with the highest number of burn injuries of...
by Howard Cannon | Jul 20, 2026 | Articles, Hot Coffee Burns, Restaurant OSHA, Slips Trips and Falls
Howard Cannon, America’s leading restaurant expert witness, has written the definitive guide on the restaurant slip and fall lawsuit — covering everything attorneys and insurers need for premises liability cases. Drawing on decades of hands-on industry...
by Howard Cannon | Jul 19, 2026 | Expert Witness Services, Food Safety, Hot Coffee Burns, Restaurant OSHA, Slips Trips and Falls
As a restaurant slip and fall expert witness, I’ve seen firsthand that ignorance of restaurant industry standards, safety, and security rules is not an acceptable excuse. Someone still ends up maimed or killed. Why Slip and Fall Incidents Are So Common in...
by Howard Cannon | Jun 4, 2026 | Acts of Violence, Alcohol Liability/DRAM Shop, Consulting & Coaching, Expert Witness Services, Food Safety, Hot Coffee Burns, Restaurant OSHA, Slips Trips and Falls
Restaurant Employee Responsibilities Restaurant safety is not management’s responsibility alone. Employees play an important role, too. Restaurant employee responsibilities include participating in training, following established procedures, recognizing hazards,...