by Howard Cannon | Nov 19, 2018 | Articles
All orders should be checked when they come in. Not only are you checking to see if the number of items is correct, but you are also checking to ensure that the right item was delivered and that the quality is up to your standards. Check in items by writing a check...
by Howard Cannon | Nov 16, 2018 | Articles
Depending on your concept, certain positions are more critical to your restaurant’s success than others. For example, a chef and sous chef are important in a fine-dining establishment, a drive-thru order taker and expediter are important in a fast-food drive-thru...
by Howard Cannon | Nov 14, 2018 | Articles
Customers have to be able to get to your restaurant. How easy do you make it for them? Do they have to take a train or a bus or a boat or walk down the alley? What are the surrounding streets like? Is there a parking lot nearby? Usually, when a restaurant operator...
by Howard Cannon | Oct 31, 2018 | Anecdotes
Howard Cannon has spoken at many industry events, corporate gatherings, culinary institutes, universities, and high schools across the country and around the world; and, through the use of passion, humor, memorable analogies, industry know how, and...
by Howard Cannon | Apr 30, 2018 | Favorite Quotes
Take Every Opportunity to Learn Restaurant Expert Witness – Howard Cannon, MBA, CFE, OSHAHoward Cannon started his restaurant industry career washing dishes in a local restaurant in Boaz, Wisconsin in 1978. Since that first Friday night dinner rush, he has held...
