by Howard Cannon | Apr 15, 2026 | Articles, Expert Witness Services, Uncategorized
If you’re in the hospitality industry, you should understand what hospitality is. You should know that hospitality is about relationships. It is devoting the time to take someone’s jacket or pull out someone’s chair. It is asking Mrs. Jones how her child did at...
by Howard Cannon | Apr 8, 2026 | Articles, Expert Witness Services, Hot Coffee Burns
Ordering a coffee in a drive-thru lane presents multiple opportunities for calamity. And you can’t beat the clock once that calamity happens…unless you can remove the liquid from your body in three seconds. If you are seated in your car when the hot liquid...
by Howard Cannon | Apr 1, 2026 | Articles, Expert Witness Services, Restaurant OSHA
It is not enough that restaurant industry employees just show up to work on time. Or as is far too often the case, even show up at all. That is only the beginning. While at work, employees must also take accountability for their actions. Especially when it comes to...
by Howard Cannon | Mar 20, 2026 | Articles, Expert Witness Services, Hot Coffee Burns, Restaurant OSHA, Uncategorized
Make no mistake about it, restaurants can be very dangerous places for those who are untrained or untrustworthy. And they can be very dangerous places for those who enter establishments where the people in charge (the various levels of management and the owner) are...
by Howard Cannon | Mar 17, 2026 | Articles, Restaurant OSHA
A critical restaurant industry hazard that is all too often at the heart is restaurant lawsuits is…the hearts and minds of the people running the place. To be certain, ignorance of industry standards is a major problem among restaurant industry personnel. But...
