by Howard Cannon | Dec 6, 2018 | Anecdotes
When you interview for restaurant workers, the quality of the person is more important than the person’s technical skills. If you have the right person, you can teach him or her almost all the technical requirements in the restaurant industry. Certainly, when...
by Howard Cannon | Dec 3, 2018 | Articles
Spending money and time on marketing is easy as pie. Spending it wisely is more difficult. But, like a recipe, if you take it step by step, you can cook up a great marketing strategy. Resist the temptation to jump into something flashy for the sake of your own ego and...
by Howard Cannon | Nov 29, 2018 | Articles
The Equal Employment Opportunities Commission (EEOC) has some very clear guidelines for the work environment. Abide by them! I suggest that you contact your local employment office for not only the EEOC information, but also any local and state guidelines that apply,...
by Howard Cannon | Nov 27, 2018 | Articles
Hospitality is many different things to many different people. It is devoting the time to take someone’s jacket or pull out someone’s chair. It is asking Mrs. Jones how her child did at soccer camp and wishing Mr. Smith best of luck on his fishing trip. It is caring....
by Howard Cannon | Nov 26, 2018 | Articles
People say an interview is supposed to be 80 percent of the applicant talking and 20 percent of the interviewer talking. This 80/20 rule seems fine, but getting an applicant to talk about things of value is even more important. When you get an applicant to talk about...