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How to Find Good Restaurant Employees

Now you have a good idea of the number of people that you need to run the restaurant successfully. But how exactly do you find these people? Most people will tell you that finding good people is difficult, but it isn’t. There are lots of ways to do it.

The restaurant industry employs 11.3 million people, making it the second largest workforce segment in America. Of these, you only need 25, 50, or maybe 75 or so.

Everyone knows about putting advertisements in the local newspaper. Other common ways to find people include searching Internet résumé boards, contacting the unemployment or chamber of commerce offices, and using recruiting firms. (Recruiting firms can be very expensive and ineffective if you choose the wrong recruiter.) You can even put up Help Wanted signs while you are under construction. All these methods will drive some résumés your way and may even provide you with a fair amount of people to choose from.

But I have used two other recruiting methods that are by themselves worth hundreds of times the cost of this book. I can’t believe I’m going to let them out. Stop me! This information is too valuable. All joking aside, the value of these strategies is immense and will turn you from one of the people who complain about not being able to find people to one who many will come to for help when they are struggling to find people. I call these strategies relationship recruiting and reference list recruiting.

Tip Jar: If you place an advertisement in the newspaper, make it simple. Why include statements like “fun work environment”? If it is so much fun to work there, asks the reader, why do you have an ad in this paper every week looking for people? Cut to the chase: List the available position, salary, benefits, and where or how to apply. That’s all. Anything else complicates things.

Food for Thought: Relationship recruiting takes time, but it is good for business. I have had people call me a year later. People remembered that nice guy who told them they were sharp. Compliments usually stick in people’s minds.

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