by Howard Cannon | Sep 29, 2026 | Expert Witness Services, Hot Coffee Burns
When a hot coffee burn occurs in a restaurant drive thru, simply determining what happened is not enough. It’s obvious that a customer was burned, but that does not provide an answer as to the reasons why. A proper investigation should go further and determine...
by Howard Cannon | Sep 23, 2026 | Articles, Slips Trips and Falls
Restaurant slip and fall safety should be a priority for every restaurant. Restaurant floors face hazards every day. Water, grease, food, beverages, and cleaning products can create unsafe conditions. As a result, serious falls can happen. However, the condition of...
by Howard Cannon | Sep 15, 2026 | Hot Coffee Burns, Restaurant OSHA
Drive-thru coffee burns can cause serious injuries. Hot coffee or tea may spill during preparation, handling, or the customer handoff. However, the real question isn’t really about temperature. The bigger question is often simple: Why did the beverage spill?...
by Howard Cannon | Sep 11, 2026 | Consulting & Coaching, Expert Witness Services, Food Safety, Restaurant OSHA
Restaurant management safety requires more than sitting behind a desk. A manager can have knowledge, experience, passion, and compassion. However, those qualities mean little if they never reach the front lines. Restaurant and bar operations happen on the floor. That...
