by Howard Cannon | Sep 29, 2026 | Expert Witness Services, Hot Coffee Burns
When a hot coffee burn occurs in a restaurant drive thru, simply determining what happened is not enough. It’s obvious that a customer was burned, but that does not provide an answer as to the reasons why. A proper investigation should go further and determine...
by Howard Cannon | Sep 11, 2026 | Consulting & Coaching, Expert Witness Services, Food Safety, Restaurant OSHA
Restaurant management safety requires more than sitting behind a desk. A manager can have knowledge, experience, passion, and compassion. However, those qualities mean little if they never reach the front lines. Restaurant and bar operations happen on the floor. That...
by Howard Cannon | Aug 14, 2026 | Alcohol Liability/DRAM Shop, Expert Witness Services
Early Signs of Visible Intoxication By the time a customer is stumbling, vomiting, slurring words or passed out at the bar, we are no longer talking about the early signs of visible intoxication. That person may be far beyond the early warning signs. Yet, too often,...
by Howard Cannon | Jul 19, 2026 | Expert Witness Services, Food Safety, Hot Coffee Burns, Restaurant OSHA, Slips Trips and Falls
As a restaurant slip and fall expert witness, I’ve seen firsthand that ignorance of restaurant industry standards, safety, and security rules is not an acceptable excuse. Someone still ends up maimed or killed. Why Slip and Fall Incidents Are So Common in...
by Howard Cannon | Jun 4, 2026 | Acts of Violence, Alcohol Liability/DRAM Shop, Consulting & Coaching, Expert Witness Services, Food Safety, Hot Coffee Burns, Restaurant OSHA, Slips Trips and Falls
Restaurant Employee Responsibilities Restaurant safety is not management’s responsibility alone. Employees play an important role, too. Restaurant employee responsibilities include participating in training, following established procedures, recognizing hazards,...
by Howard Cannon | May 21, 2026 | Acts of Violence, Alcohol Liability/DRAM Shop, Articles, Expert Witness Services, Restaurant OSHA
Workplace violence has long been prevalent in the restaurant industry due to several high-risk factors, such as: the exchange of cash with the public working alone, in isolated work sites or high-crime areas delivering of food products the sale of alcoholic...
