by Howard Cannon | Apr 22, 2026 | Articles, Expert Witness Services, Restaurant OSHA
When it comes to restaurant liability and training, those responsible for training management and employee level personnel would do well to remember that people don’t become what they are told. They become what they practice and repeat. Every day requires a...
by Howard Cannon | Apr 15, 2026 | Articles, Expert Witness Services, Uncategorized
If you’re in the hospitality industry, you should understand what hospitality is. You should know that hospitality is about relationships. It is devoting the time to take someone’s jacket or pull out someone’s chair. It is asking Mrs. Jones how her child did at...
by Howard Cannon | Apr 8, 2026 | Articles, Expert Witness Services, Hot Coffee Burns
Drive-Thru Coffee Burn Case: It Isn’t Just the Temperature A drive-thru coffee burn case can involve much more than the temperature of the coffee. When hot coffee spills inside a vehicle, the customer may have little room to react. The liquid can spill onto the...
by Howard Cannon | Apr 6, 2026 | Alcohol Liability/DRAM Shop, Articles, Expert Witness Services, Restaurant OSHA
Dram Shop Expert Witness: Alcohol Overservice Cases Every 44 minutes, someone dies in an alcohol-impaired-driving crash in America. In 2024, 11,904 people were killed in these crashes. Behind those numbers are real people, families, injuries and deaths. In some cases,...
by Howard Cannon | Apr 1, 2026 | Articles, Expert Witness Services, Restaurant OSHA
It is not enough that restaurant industry employees just show up to work on time. Or as is far too often the case, even show up at all. That is only the beginning. While at work, employees must also take accountability for their actions. Especially when it comes to...
by Howard Cannon | Mar 26, 2026 | Articles, Expert Witness Services, Restaurant OSHA
You may be surprised at the number of things that can go catastrophically wrong in a restaurant. There are so many things, in fact, that 8 people per day die in a restaurant. You read that right. 8. Every day. You may be asking, “What in the world is going on in...
